Carte is our investment dealer. They are the ones who gives us access to ETF’s, Mutual Funds and Liquid Alternatives and audit us, along with the regulators to make sure we behave ethically and follow all applicable laws. Carte also reviews every transaction and trade we make to ensure it is aligned with a client’s risk tolerance. For technology Carte provides us with economies of scale to purchase the most advanced software on the market, often ahead of the big 5 banks. Carte has been named the #1 investment dealer by Investment Executive in 2019, 2020, 2021 and 2022

Sidedrawer is a digital vault and file sharing system that allows for better management of secure and sensitive documents. Cyber security is important to our clients, and we take storing their sensitive documents seriously. Sidedrawer allows for secure file sharing without having to send emails, where 90% of data breaches start.

How is Sidedrawer different from Google Drive or Dropbox?

Today's cloud storage platforms were designed to solve for large storage requirements due to growing music, video and media libraries. We are designed around secure sharing of personal, sensitive data and documents with other users. For example, a mortgage broker requires your driver's license and tax slips, you can give them access to your SideDrawer temporarily, without having to email them as attachments or a file sharing link, which can be an exposure to you. With a very simplified and intuitive interface, you can manage permissions to your sensitive documents very easily.

Conquest is the most advanced financial planning software currently available on the market. Most large wealth management firms still use outdated programs or excel sheets to build financial plans. Financial Planning is core to all of the advice we give our clients, so we made sure to invest in one of the most powerful tools available.

Willful is Canada’s leading estate planning platform, helping Canadians create their legal wills and power of attorney documents. Trusted by over 100,000 Canadians, Willful’s step-by-step process makes it easy for Canadians to protect their loved ones and hard-earned assets.

John was introduced to Erin, Willful Co-founder and CEO, through a friend. We were looking for a solution to help our clients get a will quickly and easily – particularly during the pandemic when it was difficult to visit a lawyer in person. John reached out to Erin to build a partnership with Retirement Income Group, so we could purchase wills for clients that needed them. The partnership has been a huge success, now being offered by advisors across the country.

Willful has since been featured on CBC’s Dragons’ Den and numerous media outlets across Canada.

Willful makes creating a will convenient and more affordable. Clients can create their legal wills online in as little as 20 minutes.

Life Design Analysis is the most sophisticated life insurance quoting and analysis tool on the market. It allows us to get quotes from all of the large insurers in Canada and provide our clients with online access to quotes and needs analysis. For our clients with complex corporations or estate needs, life design analysis helps us prepare reports and tax information to make complicated decisions alongside your accountant or other professional advisors.

All of our computers are professionally encrypted, managed and monitored for malware and unauthorized use and intrusion by NPC. Any of our computers that contain sensitive information can also be remotely erased if lost or stolen.

Why is cybersecurity important to us?

You trust us with your very personal and confidential information, and we take that seriously. Seriously enough to invest in the leading comprehensive endpoint computing data security solution.
- Professionally configured, managed and security monitored
- Advanced malware attack prevention and monitoring
- All data is AES-256 encrypted, a military-grade level of protection
- Our computers feature integrated biometric fingerprint readers
- Daily secure backup to Canadian data centres*
- Remote locate and data wipe for lost or stolen computers
- Our computers are securely “decommissioned” at the end of their useful life before recycling